SAP HR Employee Self-Service
SAP HR Employee Self-Service (ESS) provides UCT staff with access to electronic payslips and IRP5 tax certificates. Ad hoc staff, paid-on-claim staff or those sourced from a temp agency will unfortunately not have access to the service due to the temporary nature of their role.
- Open a web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari).
Note: SAP HR Employee Self-Service is available off-campus but is not yet available on mobile devices.
- Log on to SAP HR Employee Self-Service (via UCT single sign-on).
Note: You can also access Employee Self-Service via the HR website by using the Quick Links drop-down list (in the light purple bar on every web page) and selecting View your payslip or IRP5 on SAP HR ESS.
- On the UCT single sign-on screen, log on using your UCT staff number and network password (staff number only, third party "T" accounts will not work). If already logged on to single sign-on, the SAP Business Client page immediately appears.
- The SAP Business Client page appears.
- To view a payslip, click Salary Statement.
- To view an IRP5, click IRP5 form. Once the page has loaded, select the appropriate tax year using the drop-down list
|1.||What is SAP HR Employee Self-Service?||Employee Self-Service provides web-based access to certain staff information stored on SAP HR, such as payslips and IRP5 forms. The service is available to T1 (≤ 2 years), T2 (2 - 5 years) and permanent staff.|
|2.||I can't log on to SAP HR Employee Self-Service to view my payslip, what do I do?||
|3.||How do I save the SAP HR Employee Self-Service web site as a favourite or bookmark in my web browser?||Ensure that you create the favourite or bookmark once successfully logged on to Employee Self-Service while viewing the SAP Business Client page.|
|4.||When will my payslip be available for viewing on SAP HR Employee Self-Service?||Pay day is normally the 25th of the month, unless the 25th falls on a weekend or public holiday, then the previous working day is pay day. Your payslip will be available two calendar days before pay day.|
|5.||How many payslips and IRP5 forms do I have access to on SAP HR Employee Self-Service?||Employee Self-Service provides access to your payslips and IRP5 forms on a rolling 4 year period determined by the current month. E.g. If the current month is November 2016 you will be able to view payslips as far back as December 2012.|
|6.||How do I print a payslip or IRP5 form?||In Internet Explorer:
|7.||How do I save/download a payslip or IRP5 form?||In Internet Explorer
|8.||Can I access SAP HR Employee Self-Service from off campus?||Employee Self-Service is available off campus but will not be available during the ICTS monthly scheduled maintenance slots.|
|9.||Can I use SAP HR Employee Self-Service on a mobile device?||Employee Self-Service is not currently available on mobile devices.|
|10.||Can I access SAP HR Employee Self-Service after I leave UCT?||Unfortunately due to licence restrictions it will not be possible to access Employee Self-Service after you have left the employment of the University. Please save or download copies of any payslips or IRP5 forms you may require before you leave.|
|11.||As a Line Manager, how do I ensure new staff members are informed about and have access to SAP HR Employee Self-Service?||All new T1 (≤ 2 years), T2 (2 - 5 years) and permanent staff members are informed via their appointment letters that their payslips and IRP5 forms are available on Employee Self-Service.
Induction checklists for academic and PASS staff contain all the required information for staff members to access their payslips and IRP5 forms. Line Managers can support this process by checking that their staff members have been informed.
|12.||Why do my annual leave balances remain the same when looking at older payslips?||The annual leave balances for compulsory and accumulative leave are the current balances available on SAP at the time you view the payslip in Employee Self-Service. When viewing older payslips the displayed leave balances will be the current balances and not the balances at the time the payslip was issued. If you wish to keep a record of your monthly leave balances, please save or download a copy of your payslip between pay day and the start of the month when the next leave accrual occurs.
Annual leave balances change on a regular basis, for example, when leave forms are captured the balance is reduced, when annual leave is accrued at the beginning of each month the balance is increased.
|13.||How do I keep a history of my annual leave balance/s?||Save or download a copy of your payslip on pay day each month to provide a snapshot of your annual leave balance/s at that moment. Ensure that you save the payslip before the start of the following month when your annual leave balance/s will change due to the monthly accrual. If there are annual leave forms awaiting capture, these will affect your annual leave balance/s once captured by HR.|
|14.||How does the Human Resources department communicate pay-related messages?||Some messages may be communicated via your payslip, please regularly check the Messages section at the bottom of your payslip for messages sent only to you or for those of a more general nature sent to larger groups of staff.|
|15.||My payslip for the current month has changed since I looked at it on pay day, my net pay has increased but I haven't yet received an additional payment in my bank account.||Occasionally the Human Resources department runs a second pay run due to special circumstances, e.g. tax year end, increased volume of payments in an area of the university. Your monthly salary is paid as usual on pay day. The second pay run may result in an additional payment to you which will only reflect in your bank account on the last day of the month. At the time of the second pay run (before month end) your ESS payslip is updated in order to reflect your full monthly payment, including the additional payment.|
|16.||I'm using Windows (Internet Explorer) and can't open the link to SAP HR Employee Self-Service from the Quick Links list on the HR website, the page just refreshes. How do I resolve this?||The link to SAP HR ESS on the Quick Links list opens in a new window and sometimes Internet Explorer disables popup windows. Please try changing your pop-up settings using the instructions below.
|17.||I'm using a Mac and can't open the link to SAP HR ESS from the Quick Links list on the HR website, how do I resolve this?||The link to SAP HR ESS on the Quick Links list opens in a new window and Safari may have disabled popup windows. Please change your Safari security preferences to enable popup windows.|
|18.||Why don't hourly paid / ad hoc / paid-on-claim staff have access to SAP HR Employee Self-Service?||Due to the nature of the employment contract and the submission of hours after the completion of the work, these staff are often no longer on campus when the payslip is produced.|
|19.||I require an official UCT payslip, how can I get one?||If a printed Employee Self-Service payslip is not acceptable, you may ask your HR Administrator to stamp your printed payslip to verify it.|
Page last updated: 28 March 2017