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Discovery Health

Membership management and assistance | Your healthcare contacts | 2017 information | Discovery Health videos |
Guides and benefit information | Discovery Health website | Discovery Health news

Membership management and assistance
Any changes to your plan or membership must be submitted in writing to our office by no later than the month prior to the change taking effect. Email correspondence is accepted and forms will be provided based on the request. These changes include addition or withdrawal of dependent, Vitality activation or cancellation, plan changes, or anything affecting your premium.
Your healthcare contacts
PSG Member Consultant UCT Healthcare Specialist UCT Healthcare Benefits Secretary
Advice on benefits or plan selection; Discovery Health enquiries and claims escalations; Chronic Illness Benefits (CIB) registration, and more. All changes to your membership and plans that affect your premiums; banking and personal details updates. These must be directed in writing. Notice periods apply to all changes. General enquires and requests for forms.
Danica Bowran
Tel: (021) 650 5682
Cell: 084 611 9977
Email: danica.bowran@psg.co.za
Debra de Gouveia-Meyer
Tel: (021) 650 4001
Fax: (021) 650 2968
Email: debra.degouveia-meyer@uct.ac.za
Gaynor May
Tel: (021) 650 3519 / 4001
Fax: (021) 650 2968
Email: gaynor.may@uct.ac.za
2017 plan comparison, contributions, member guide, Vitality, KeyFIT, hospital networks, CIB formulary, CIB application and health plans
2017 Discovery Health plan comparison
2017 Discovery Health contributions (including MSA and thresholds)
2017 Discovery Health member guide (all plans)
2017 Vitality brochure
2017 KeyFIT brochure
2017 Vitality and KeyFIT contributions
2017 KeyCare - Delta - Smart Plan hospital networks
2017 Chronic illness benefit formulary
2017 Chronic illness benefit application form
2017 KeyCare series 2017 Core series 2017 Smart series 2017 Saver series
2017 Priority series 2017 Comprehensive series 2017 Executive plan  
Discovery Health videos
View the Discovery Health video library for videos covering:
  • 2017 health plans (Executive plan, Comprehensive series, Priority series, Smart series, Saver series, Core series and KeyCare series)
  • 2017 Healthcare benefits (What's new in 2017, Introduction, Day-to-day cover, Hospital cover, Prescribed Minimum Benefits (PMB), Screening & prevention, chronic conditions, value-added benefits, digital tools)
  • Other useful videos such as You've just joined, Going to hospital, Co-payment on medicine, Pregnancy, Limits and Self-payment gap
Guides and benefit information
HealthyCare benefit guide HealthyCare - how to activate HealthyGear benefit guide HealthyGear - how to activate
Make the most of your KeyCare plan Discovery MedXpress
Discovery DiabetesCare Programme 2017 Discovery Health Oncology programme
Discovery Health international travel benefit 2017 Discovery HIVCare Programme 2017
Discovery Health Day-to-day extender benefit 2017  
Discovery Health website
Members are encouraged to register on www.discovery.co.za.
  • Track your claims;
  • Register for the MedSaver, HealthyFoods, HealthyCare and HealthyGear benefits;
  • Maximise and track your Vitality points.
Discovery Health news
12 October 2016
Discovery Health Annual renewal campaign for 2017
View the PSG newsflash for updates on the Discovery Health 2017 increases, general benefit changes, Vitality updates and more.

View the 2017 annual renewal period communication to UCT Discovery Health members.

View the 2017 health plans, contributions and plan range summary, benefit guides and vitality information.
Members have the opportunity to update their plan choice for the following year.
To book your individual appointment for plan advice contact Danica Bowran on danica.bowran@psg.co.za or (021) 650 5682 or 084 611 9977.

The deadline for the return of the option change form is Monday, 28 November 2016.
3 October 2014
Discovery Health Annual renewal campaign for 2015
Discovery Health's annual increase across the majority of the plans is 9.9% effective from 1 January 2015. The Executive plan increase is 10.9%.

View the 2015 annual renewal period communication to UCT Discovery Health members.

Members have the opportunity to update their plan choice for the following year. View the schedule to find a venue and presentation session near you.

View the 2015 health plans, contributions and plan range summary, benefit guides and vitality information.

The deadline for the return of the option change form is Friday, 28 November 2014.
8 August 2014
Vitality: Fly to Australia and New Zealand with Qantas
Discounted flights for Vitality members to eight international destinations. Find out more in the Vitality guide.
7 July 2014
Vitality Hotel Collection benefit
Enjoy great savings on accommodation with the Vitality Hotel Collection benefit. Your saving is based on your Vitality status, and when paying with a DiscoveryCard, it's possible to qualify for an additional 15% saving. Choose from more than 500 top hotels, lodges, bed and breakfasts and resorts.

Find out more on the Discovery website.
3 July 2014
Discovery Health Quarterly medical scheme review and May 2014 Health Tracker
View the Quarterly medical scheme review (Quarter 1)
View the May 2014 Health Tracker
19 May 2014
Highlights of Discovery Health Medical Scheme financial results 2013
View the highlights of Discovery Health Medical Scheme financial results 2013.
15 April 2014
Protect yourself against the flu this winter and be healthy
People at risk of developing complications of the flu will benefit from having a flu vaccination. Discovery Health Medical scheme pays for the flu vaccine if you are older than 65 years or if you are registered for certain chronic conditions. Find out more by reading the Protect yourself against the flu this winter and be healthy guide.
18 March 2014
Visit a Clicks clinic in the Western Cape for free vaccines for children
Clicks has partnered with the Department of Health of the Western Cape to administer free government supplied vaccines to children younger than 12 years. Discovery Health Medical Scheme members have the opportunity to take children to any Clicks clinic in the Western Cape (call 0860 254 257 to make an appointment) to get the vaccines on the National Expanded Programme for free.

The vaccines the Department of Health will cover (as part of the National Expanded Programme on Immunisation in South Africa) for children younger than 12 years are listed in the childhood vaccination schedule.

The government supplies the vaccines for free, but you will have to pay Clicks R75 for administering the vaccine (this fee is expected to increase during the year). As a member of Discovery Health Medical Scheme, you can claim it from your available day-to-day benefits by submitting a claim. Scheme benefits cover the first R33.40 from your MSA, subject to available funds.

Vaccines that are not part of the National Expanded Programme on Immunisation will not be free, members can claim these costs from the medical scheme or pay cash.
13 March 2014
KeyFIT members now have access to Virgin Active clubs
With effect from Thursday, 20 February 2014, KeyFIT members now have access to all Virgin Active clubs, besides the classic gyms. These members will not have the option of choosing Melrose Arch, Moses Mabhida and Alice Lane.
21 February 2014
Motor vehicle accidents
Read the Discovery Motor vehicle accidents guide.
23 January 2014
Vitality Newsletter January 2014
Read the Vitality January 2014 newsletter covering some of the following topics:
  • Five ways to a healthier you with Vitality in 2014.
  • All Vitality members get up to 25% cash back on HealthyFood at Pick n Pay or Woolworths.
  • See the world and save on Emirates international flights - more destinations available from 31 January.
  • Access Vitality tools on the go with the Discovery app.
2 October 2013
Discovery Health Annual renewal campaign for 2014
Discovery Health's annual increase across all plans is 8.9% effective from 1 January 2014.

Members have the opportunity to update their plan choice for the following year. View the schedule to find a venue and presentation session near you.

View the 2014 healthplans, contributions and plan range summary, benefit guide and vitality information. The deadline for the return of the option change form is Friday, 29 November 2013.

View the annual renewal period communication to UCT Discovery Health members.
1 August 2013
Discovery Health July newsletter
Read the July newsletter from Discovery Health which covers the following topics:

Pregnancy and childbirth
Manage your health cover
HealthID
Diabetes in children
Medical aid fraud
Journey with a premature baby
29 July 2013
2013 DHMS AGM highlights - Feedback on Deloitte review
Learn more about the independant Deloitte review comissioned by the Discovery Health Medical Scheme (DHMS).
24 July 2013
Mid-year communication
View the mid-year communication to all UCT Discovery Health members.
6 June 2013
Discovery Health - VitalityMobile
Discovery Vitality, in association with Cell C, brings you VitalityMobile. View the VitalityMobile guide.
23 May 2013
Discovery Health in numbers - February 2013
View the Discovery Health in numbers document.
26 April 2013
Your health plan on the go
The Discovery smartphone app puts you fully in touch with your health plan no matter where you are. Managing your health plan online is now more convenient than ever. Everything from simply checking your benefits to authorising a hospital admission is now even easier than picking up the phone.
Read more about the smart phone app: Your health plan on the go
26 March 2013
ChroniCare
Discovery Health members registered on the Chronic Illness Benefit now get up to 25% cash back with ChroniCare on a range of specialised products at Dis-Chem that will help them live a healthier lifestyle.
Read more about the benefit in the 2013 ChroniCare guide.
18 March 2013
Vitality HealthyFood benefit extended to Woolworths
Discovery Health Vitality members on Executive, Classic Comprehensive, Classic Delta Comprehensive, Classic Priority, Classic Saver or Classic Delta Saver can now get up to 25% cash back by making healthy choices when buying food from Woolworths.
Read more about the benefit in the HealthyFood benefit guide.

If you need further assistance, please contact Discovery Health on 0860 99 88 77.
14 February 2013
Medsaver
Medsaver gives you up to 25% cash back on all schedule 1 and 2 medicines purchased from any Clicks pharmacy. You automatically qualify for 10% cash back when you activate Medsaver. Boost your cash back to 25% by completing a Vitality check.
Log in to the Discovery Health website and activate Medsaver using the How to activate Discovery Health Medsaver guide.
1 February 2013 Discovery Vitality - How to get to gold vitality status
Discovery Vitality - Zero to hero tool (v1.1 2013)
7 December 2012 Introducing Emergency HealthID - life-saving technology

Page last updated: 30 May 2017